Our Customer Care team will be here to help with your order or answer any questions you may have. Please contact us at email@example.com for assistance.
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns. Shipping within the US takes 3-5 business day (Monday thru Friday, excluding weekends and holidays) and shipping costs are calculated at checkout.
Please make sure to provide your correct name, address, email, zip code and phone number. If inaccurate or incomplete information was provided, this may cause a delay in processing and shipping your order.
Also, if an item(s) is out of stock, this may cause a delay in processing and shipping your order. Rest assured that you will be notified via email about any changes associated with your order.
*Pre-order Items Shipping
Pre-orders are expected to ship 6 weeks from the end of pre-sale date.
Items may ship sooner, in that case, you will receive an email when your shipping updates.
Alaska, Hawaii, AP/FPO Orders
Only standard United States Postal Services shipping is available. Standard delivery usually arrives within 5-10 business days from the shipped date, excluding holidays. Shipping costs are calculated at checkout.